At My Gopal, we are committed to providing our customers with the highest quality customized products tailored to the divine essence of Laddu Gopal. As such, we take great care in crafting each item with attention to detail and devotion.

Non-Return Policy:

Due to the personalized nature of our products, we do not accept returns or exchanges. Each item is meticulously created according to your specifications, making it unique and irreplaceable. We kindly ask our customers to carefully review their orders before finalizing them to ensure accuracy in customization details.

Cancellation Policy:

Orders can be cancelled within 24 hours of purchase. Once an order has been processed beyond this timeframe, it cannot be cancelled or refunded due to the customized nature of our products.

Defective or Damaged Items:

In the rare event that you receive a defective or damaged item, please contact us within 48 hours of receiving your order. We will assess the issue and, if necessary, provide a replacement or offer a refund at our discretion.

Delivery Timeframe:

Please note that our products are handcrafted with love and devotion, and therefore, require time to be created to perfection. Our standard delivery timeframe is 5 to 8 days from the date of purchase. Delays may occur during peak seasons or unforeseen circumstances, but rest assured, we will do our utmost to fulfill your order in a timely manner.

Customer Satisfaction:

Your satisfaction is our utmost priority. If you have any concerns or inquiries regarding your order, please don't hesitate to contact us. We are here to assist you and ensure your experience with My Gopal is nothing short of divine.